Frequently Asked Questions
Questions hosts often ask.
A few helpful details about our cleaning services, scheduling, and working together.
About cleaning
Cleaning details and expectations
What types of properties do you clean?
We provide cleaning for short-term and vacation rentals, including Airbnb and Vrbo properties. We also welcome inquiries about furnished and mid-term rentals.
What is included in a turnover cleaning?
Contact us with your property details and cleaning needs so we can discuss the scope of your service when preparing your quote.
Can you handle same-day turnovers?
Please share your checkout and check-in times when requesting a quote so we can discuss availability for your turnover.
Can I request linen care or supply restocking?
Include any linen care or restocking needs in your request. We’ll discuss whether these can be included and confirm the details with you.
Working together
Service area, scheduling, and pricing
What areas do you serve?
We serve Rexburg and surrounding Idaho areas. Utah County service is coming soon.
How do I arrange a cleaning?
Send a quote request through our contact page or email shino.cleaningservice@gmail.com. We’ll follow up to discuss your property and scheduling.
How do you work with my rental schedule?
Share your guest arrival and departure times, along with your preferred cleaning frequency, so we can discuss scheduling and availability.
How much does cleaning cost?
Pricing may be hourly or per visit. Request a personalized quote based on your property and cleaning needs.